My Logitech mouse started having problems, so I contacted customer support. They requested video proof, the ticket number, and the serial number on the tag in a video, which I gave them.
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Logitech support not responding, ticket open for 21 DAYS! : r/LogitechG
Logitech Support NEEDS the serial number that came on the cable tag in order to get me a replacement for my double clicking g502. I unfortunately took the tag off day 1.
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My "secure" conversation with Logitech Support somehow ended up in another customer's inbox : r/LogitechG
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logitec just sent me this, is this for real!? : r/LogitechG
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