![Interview with Krystal Higgins. Senior Interaction Designer, Google | by Rowena Price | UX London | Medium Interview with Krystal Higgins. Senior Interaction Designer, Google | by Rowena Price | UX London | Medium](https://miro.medium.com/max/908/1*SicW2e-GnnrPlVmHubHVBw.jpeg)
Interview with Krystal Higgins. Senior Interaction Designer, Google | by Rowena Price | UX London | Medium
CPHUX - Better Onboarding by Krystal Higgins When users try your product for the first time, what keeps them coming back? Onboarding can make the difference between abandoned accounts and devoted use—if
![Krystal Higgins on Twitter: "🎉Today is the day!🎉 “Better Onboarding,” a book about how to guide new users through products, is now available from @abookapart! https://t.co/XMxE39TeYN. https://t.co/As2oI1aq4r" / Twitter Krystal Higgins on Twitter: "🎉Today is the day!🎉 “Better Onboarding,” a book about how to guide new users through products, is now available from @abookapart! https://t.co/XMxE39TeYN. https://t.co/As2oI1aq4r" / Twitter](https://pbs.twimg.com/media/E1Gv2W7UYAEbEY5.jpg:large)